Getting help: the Support center
The Support center is where you reach the Linekto team: announcements, what is new, this manual, short help articles and your own questions.
How do I get help from the Linekto team?
- Check the Manual and Help tabs first — the answer may already be written up.
- Nothing there? Open Ask us and start a new question. One line for the subject, then which screen you were on and what you expected. Numbers help us answer fast.
- Send it. The question shows as Waiting on us until we reply.
- Click the subject to open the whole conversation. Remembered something else? Add it to the same thread.
Good to know
- Everyone at your company can read the thread, so one answer helps the whole office.
- When we answer, the Support center shows a badge in the menu.
Where to find it
- Support center — try it in the demo (opens in a new tab)
Read the video transcript
Stuck on something? The Support center is where you reach the Linekto team. It has four tabs: announcements from us, what's new, how-to articles, and Ask us. Check Help first — the answer may already be written up.
Nothing there? Open Ask us and start a new question. Everyone at your company can read the thread, so the answer helps the whole office. One line for the subject — what is this about?
Then say which screen you were on and what you expected. Numbers help us answer fast. Send it. Your question is in the list, marked Waiting on us — it's our turn to reply.
Click the subject to open the whole conversation. The thread keeps every message in one place — ours and yours. Remembered something else? Add it to the same thread.
Your note joins the thread, right under the first message. When we answer, the Support center shows a badge, so you won't miss the reply.